Getting your order

Currently, any orders placed before 12:00 pm PDT on weekdays will be processed the same day.

Orders submitted after 12:00 pm PDT Mondays— Thursdays will be ready for shipping or pickup the next afternoon. Orders submitted after 12:00 pm PDT Fridays will be ready for shipping/pickup/drop-off on Monday afternoon.

Because of ongoing uncertainty surrounding the coronavirus, processing, pickup, drop-off, & shipping times are subject to change without notice. We appreciate your patience, understanding, and continued support.

Shipping

For all standard store items like paint, brushes and books, we ship USPS Flat Rate Priority Mail. May take 1-4 days based on delivery destination. To estimate your shipping rate, enter your zip code when viewing your shopping cart.

Curbside Pickup

at the knot too shabby store in the Glendora Village

knot too shabby offers free in-store pickups for online orders: 

• Monday-Friday 10:00-1:00 pm
  
• Saturday-Sunday by appointment

24 Hour Locker Pickup

at the knot too shabby store in the Glendora Village

When your order is processed, you will receive a confirmation e-mail with locker number and code to pick-up your order, 24 hours a day.  

Claremont Pick-up Location

near the Claremont Club on Monte Vista Ave. 

• Mondays 3:00 pm 
• Wednesdays 3:00 pm and 5:00 pm 
• Thursdays 3:00 pm and 6:00 pm

When you select this option at check-out, you’ll receive a confirmation e-mail and/or phone call to schedule pick-up day. 

Do you live too far away for the local pickup/drop-off options? Choose the USPS Priority Mail shipping option at checkout. 

Furniture in-Store Pickup

Due to health & safety concerns regarding the coronavirus, furniture ordered on the website can currently only be claimed as curbside pickup. Please write the date and time you would like to pick up your furniture in the notes section at checkout (Please note, failure to pick up your furniture when you requested, without prior notice, may result in a $25 fee).

Customers have 7 days from the time of purchase to schedule at-store pick up and anything beyond the 7 days is a $10 per item/per day storage fee.

We don’t handle shipping arrangements for furniture but welcome customers to pickup at the store or coordinate a door to door freight delivery on purchases over $250. 

Questions?

The fastest way to contact Michele at knot too shabby is through Facebook messenger or Instagram messenger; she will still be checking emails, submissions from the website contact form, and voicemails as well, but with less frequency than normal.